Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
GeoPlatform Service Desk

Welcome to GeoPlatform Support

Welcome to the GeoPlatform service desk! Please submit a ticket with the form that best fits your request. If no form fits your request or you are experiencing issues with the forms please email us at servicedesk@geoplatform.gov.

Portals

  • GeoPlatform/NSDI Service Desk

    Submit requests for support with GeoPlatform, GeoPlatform AGOL, the NSDI, NGDA datasets and metadata.

  • GeoPlatform Ops Service Desk

    Welcome! You can raise a request for GeoPlatform Ops Service Desk using the options provided.

Suggested forms

  • General Request in GeoPlatform/NSDI Service Desk

    Any general requests that don't fit into another category.

  • Get IT help in GeoPlatform Ops Service Desk

    Get assistance for general IT problems and questions.

  • Request a change in GeoPlatform Ops Service Desk

    For example, upgrade a server (VPN) or an application (Jira).

  • Request a new account in GeoPlatform Ops Service Desk

    Request a new account for a system.

Powered by Jira Service Management
{"xsrfToken":"29f97087ec492ff1525013c3845282fa15733a5a_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ce6d727b-ffcb-4571-9acd-ca80a7c6f605/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NmQzNGVmNS1kYWVhLTQ4YWMtOTA2NC0wZWJhYWRhNDU0ZjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNlNmQ3MjdiLWZmY2ItNDU3MS05YWNkLWNhODBhN2M2ZjYwNSI6WyJyZWFkIl19LCJleHAiOjE3ODkwNTAzMzAsIm5iZiI6MTc4OTA0OTczMH0.SfL2pYKsRjOJHjx7sXZv1OvvoC4QYQygYwdwaz5TDn0&client=66d34ef5-daea-48ac-9064-0ebaada454f3&mode=fit","logoId":"ce6d727b-ffcb-4571-9acd-ca80a7c6f605","isLogoAvailable":true,"helpCenterTitle":"Welcome to GeoPlatform Support","sharedPortalName":"GeoPlatform Service Desk","userInitialAnnouncementMessageWiki":"<p>Welcome to the GeoPlatform service desk! Please submit a ticket with the form that best fits your request. If no form fits your request or you are experiencing issues with the forms please email us at <a href=\"mailto:servicedesk@geoplatform.gov\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">servicedesk@geoplatform.gov</a>.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to GeoPlatform Support","sharedPortalName":"GeoPlatform Service Desk","announcementMessage":"Welcome to the GeoPlatform service desk! Please submit a ticket with the form that best fits your request. If no form fits your request or you are experiencing issues with the forms please email us at [servicedesk@geoplatform.gov|mailto:servicedesk@geoplatform.gov].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2079c5","helpCenterTitleColor":"#e5e5e5","bannerMediaApiUrl":"https://api.media.atlassian.com/file/58e322af-150d-4823-a7bb-1b60d57cdaba/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NmQzNGVmNS1kYWVhLTQ4YWMtOTA2NC0wZWJhYWRhNDU0ZjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU4ZTMyMmFmLTE1MGQtNDgyMy1hN2JiLTFiNjBkNTdjZGFiYSI6WyJyZWFkIl19LCJleHAiOjE3ODkwNTAzMzAsIm5iZiI6MTc4OTA0OTczMH0.w3QYfMQMJpBqS4mnWyHp5Ob1udkJIZDzs99yh04amDw&client=66d34ef5-daea-48ac-9064-0ebaada454f3&height=300&mode=fit","bannerMediaApiFileId":"58e322af-150d-4823-a7bb-1b60d57cdaba","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=geoplatform","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"29f97087ec492ff1525013c3845282fa15733a5a_lout","baseUrl":"https://geoplatform.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://geoplatform.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"66d34ef5-daea-48ac-9064-0ebaada454f3","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5653a41d35354dd5a5d1d77a2d01ea15","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://geoplatform.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}